Privacy Policy
At Cairns Mobile Mechanic, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website. By accessing our website or engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Includes your name, email address, phone number, and any other details you provide when contacting us or booking a service.
- Technical Information: Includes your IP address, browser type, and usage data collected when you browse our website.
- Service Details: Information related to your vehicle, such as make, model, and condition, when you engage with our services.
2. How We Use Your Information
The information we collect is used to:
- Provide and deliver the services you request.
- Communicate with you about your inquiries or bookings.
- Improve our website’s functionality and user experience.
- Send updates, promotions, or service reminders (you can opt out at any time).
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including secure servers and data encryption. Only authorised personnel have access to your data, and we ensure it is handled responsibly.
4. Sharing of Information
Your personal information is not shared, sold, or rented to third parties, except when necessary to:
- Fulfil a service you have requested (e.g., working with service partners).
- Comply with legal obligations or government requests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyse website traffic and improve our services. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request that we delete your personal information, subject to legal or regulatory requirements.
7. Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us at:
- Email: cairnsmobilemechanic@gmail.com
- Phone: (07) 4253 5222
8. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, so please review it periodically to stay informed.
Effective Date: 19/11/2024